Do you specialise in Virtual Call/Contact Centres? We want to hear from you!https://contactcentresummit.co.uk/wp-content/uploads/2019/06/Virtual-Contact-Centre.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g
Each month on Contact Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in July we’re focusing on Virtual Call/Contact Centres.
It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.
So, if you’re a supplier of Virtual Call/Contact Centres solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Carly Walker on firstname.lastname@example.org.
Here are the areas we’ll be covering, month by month:
Jul – Virtual Call/Contact Centres
Aug – Training & Development
Sep – Knowledge Management
Oct – Web Self Service/Chat
Nov – Display Boards
Dec – CRM
For more information on any of the above, contact Carly Walker on email@example.com.