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8×8 Frontdesk

INDUSTRY SPOTLIGHT: 8×8 Frontdesk for receptionists

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By EveryCloud

8×8 Frontdesk is a tailored experience that delivers efficiency and productivity for receptionists and operators handling high call volumes. Providing personalised call handling, tailored user experience and a software-based solution means businesses can easily automate a flexible solution that eliminates the need for costly multi-vendor solutions.

Integrating with your wider 8×8 XCaaS integrated communications solution, 8×8 Frontdesk allows you to extend the receptionist role to any user at any time[1] by using the 8×8 Work for Desktop application and without the need for any additional deployment software. Make use of a UI specifically tailored for Receptionists and combine with Presence Sync for Microsoft Teams to allow your 8×8 users to view presence status of all Teams users at any time.

Take a look at this video to see how Frontdesk could enhance the receptionist role within your business.

[1] Users require an X Series X4 licence to be able to take over the receptionist role.