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Call Centre & Customer Service Summit

Are you one of our VIP customer care professionals?

960 640 Stuart O'Brien

Would you like to join 65 other senior call centre and customer service professionals next April?

You are invited to attend the Call Centre & Customer Services Summit for FREE as our VIP guest – it takes place 29 & 30 April 2019 at the Radisson Blu Hotel, London Stansted.

Register your free VIP place here.

You’ll be matched for series of pre-arranged, 1-2-1 meetings with suppliers who match your requirements and projects, plus you’ll have the opportunity to attend insightful and educational seminar sessions.

Overnight accommodation, all meals and refreshments, plus an invitation to our gala dinner with entertainment are included with your free ticket.

You will be joining your peers representing the likes of:

Allianz Insurance

BT

Bionical

BT

DAZN

Dignity plc

Ezugi

Farrow & Ball

Futures Housing Group

GT Railway

Heathrow Express

Homeserve

Igloo Energy

Leeds Teaching Hospital

Legal & General Home Finance

PWC

Slater & Gordon

Solarplicity

Tenancy Deposit Scheme

Thames Water

TNT

Virgin Media

Wiltshire Police

Register your free place here or contact Tiffany Cox on 01992 374087 / t.cox@forumevents.co.uk to find out more.

To attend as a supplier, call Gayle Buckland on 01992 374063 or email g.buckland@forumevents.co.uk.

For more information, visit www.contactcentresummit.co.uk.

What’s the word on the Call Centre & Customer Services Summit…?

960 640 Stuart O'Brien

We could tell you about the Call Centre & Customer Services Summit. About how it…

  • Is FREE for you to attend
  • Will allow you to meet with innovative and budget-saving suppliers
  • Gives you the chance to learn from inspiring seminar speakers
  • Means you can network with other senior call centre and customer service professionals

And we can point out that all hospitality – including overnight accommodation, all meals and refreshments, plus an invitation to our gala dinner – is complimentary.

But we’d prefer to let our former delegates explain why you should register your place at April’s Summit…

“The Summit is an incredible opportunity for networking and sourcing suppliers” – Hamleys

“The event was fantastically set up with a format that facilitated positive decisions about opportunities, and how suppliers solutions could complement the contact centre” – Express Gifts

“Useful event, enabling some worthwhile networking opportunities with like-minded individuals. Good way to see what’s on offer without trudging around stands and waiting to get someone’s attention” – Cloudfm Group

It all takes place on 29 & 30 April at the Radisson Blu Hotel, London Stansted.

Book your FREE place today.

Call Centre & Customer Services Summit

Claim your VIP place at the Call Centre & Customer Services Summit

960 640 Stuart O'Brien

The Call Centre & Customer Services Summit returns in 2018!

This highly-focused two-day event will take place on 23rd & 24th April 2018 at the Radisson Blu Hotel, London Stansted.

It will once again providing the leading platform for senior contact centre and customer care professionals to meet with trusted solution providers, learn from the sector’s preeminent thought-leaders and network with peers.

The September 2017 instalment of the event was the most successful yet, with attending delegates from the likes of Andrews Property Group, Bae Systems, BNP Paribas, Bosch Service Solutions, BT, Carnival UK, Co-Op Bank, Crown Commercial Services, EE, Edam Group, Environment Agency, Fairpoint Group, Forest Holidays, Her Majesty’s Passport Office, Hermes, Interflora, Kurt Geiger, Matalan, Missguided, Panasonic, RAC, Regatta, Robin Hood Energy, Rocket9, RSA, SSE, Sainsbury’s, Argos, Santander, Scottish Widows, Specsavers, StarTimes Pay TV, The Car Finance Company, TNT, Vanquis Bank, Virgin Atlantic, Virgin Media, Volkswagen Group, Vue Entertainment and more.

A bespoke itinerary of meetings with solution providers is created for each delegate, based on their selections, so there’s no time wasted. In addition, delegates have access to insightful and inspirational seminars, plus full hospitality is provided throughout the two days.

It’s a great opportunity to benchmark and gather information on new services and solutions within the call centre sector, all in one place.

Of course, for 2018 the event will remain completely FREE to attend for customer care professionals – to register for your VIP delegate place contact Jade Stanford on 01992 374097 or email j.stanford@forumevents.co.uk.

Alternatively, if you’re an contact centre solutions provider and would like to showcase your products and services at the event, contact Gayle Buckland on 01992 374063 or email g.buckland@forumevents.co.uk.

Call Centre & Customer Services Summit

Claim the final stand at the Call Centre & Customer Services Summit

960 640 Stuart O'Brien

Time is running out for you to meet with over 60 senior call centre and customer services professionals who are all attending the Call Centre & Customer Services Summit to source new suppliers.

The event is one of the most recognised events in this industry (taking place on September 18th & 19th at the Hilton Deansgate, Manchester), giving you the opportunity to meet face-to-face with buyers who are looking for your solutions.

As an industry supplier you’ll also have the option to meet with delegates that are of particular interest to you either by size, industry or demographics – completely your choice.

The Call Centre & Customer Services Summit can help generate new business for 2018 – but act swiftly if you’d like to attend, we have just one stand left!

To claim it, contact Gayle Buckland on 01992 374063 or email g.buckland@forumevents.co.uk.

Call Centre & Customer Services Summit

Call Centre & Customer Services Summit – Don’t Miss Out!

960 640 Stuart O'Brien

Make sure you don’t miss out on the opportunity to attend the Call Centre & Customer Services Summit this autumn.

Taking place on the 18th & 19th September at the Hilton Deansgate, Manchester, it’s FREE for you to attend and it will provide you with the opportunity to:

  • Meet new suppliers who can help your business and save you money
  • Attend our educational, insightful and inspirational series of seminars
  • Network with your peers who face the same challenges as you

As our VIP guest, you will also receive complimentary overnight accommodation and all meals and refreshments.

You’ll be joining senior call centre & customer services professionals from a broad spectrum of companies, including:

BAE Systems
BNP Paribas PF
BT
Cherish Premier Wealth
Co-Op Bank
Dragon Insurance
EE
Forest Holidays
Gold Medal Travel
Her Majesty’s Passport Office
JLA
Kurt Geiger
Matalan
Regatta
Robin Hood Energy
Sainsbury’s Argos
Santander
Scottish Widows
Soak
Specsavers
Thompsons Solicitors
Virgin Atlantic
Volkswagen Group
ZipWorld

For more information on how to join these delegates, please contact Freddi Jackson on 01992 666720 or email f.jackson@forumevents.co.uk.

Don’t miss out on the Call Centre & Customer Services Summit

960 640 Stuart O'Brien

The next Call Centre & Customer Services Summit take place on April 24th & 25th 2017 at the Raddison Blu London Stansted, bringing customer care professionals like yourself together with the companies that can provide you with essential products and services.

The concept of the event is simple: We create an itinerary of meetings for you with solution providers that match your strategic needs for 2017/18 and beyond.

Simple and effective. And no time wasted.

And what’s more, your VIP delegate place is entirely free of charge.

You could be meeting with 3XP Solutions Ltd, 4Net Technologies, 8×8, Aeriandi, Alternative (Daisy Group), Anaplan, Aspects, Britannic Technologies, Convergys, Ctalk, Dialoga Group, Inisoft / KURA, Genesys / Interactive Intelligence, Loxysoft, Moneypenny, mplsystems, Noble Systems, PCI PAL, Performance Telecom, Plantronics, Pole to Win, Premier, QuickScripts, Refract, Serenova, Scorebuddy, Transversal, The Contact Centre, Specialised Recruitment and more.

More bespoke than a customer care industry conference and more focused than an expo, the Call Centre & Customer Services Summit is the only event you need to attend this year.

For more information and to book your VIP place, contact Freddi Jackson on 01992 666 720 / f.jackson@forumevents.co.uk.

Alternatively, visit www.contactcentresummit.co.uk.

Register now for Customer Service of the Year…

800 450 Jack Wynn

Customer Service of the Year is now open for 2018 entries! Head over to csoy.co.uk to see what the awards can offer you, including a detailed research report, personalised debriefs, and a true understanding of how your customers really feel about you. Plus, there’s an exclusive discount for Call Centre & Customer Service Summit attendees.

 

Contact Bob (bob@csoy.co.uk) and quote code CCS!