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Forum Events & Media doubles down on excellence with expanded leadership team

 960 640 Stuart O'Brien
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Forum Events & Media, home of the Contact Centre & Customer Services Summit and the Digital Customer Engagement Summit, and Fleet Summit, continues to grow in 2023 with the launch of a new Business Development department, which will strengthen the company’s existing portfolio of events while also enabling it to branch out into new sectors.

The unit is headed up by long-time Forum Events & Media employee Charlotte Russell (pictured), who will work alongside Managing Director Sarah Beall and Sales Director Carly Walker as the company nurtures its next generation of both events and talent.

Forum Events & Media’s hybrid events comprise highly-focused pre-agreed meetings powered by bespoke matchmaking software that brings professionals together one-to-one, in addition to offering interactive seminars and valuable networking opportunities.

With a 25-year track record that is second to none, the company is also endeavouring to empower those who are just beginning their career journeys, through its new and innovative Forum Apprentice initiative.

As part of the initiative members of staff are encouraged to suggest new event ideas and, if selected, will be mentored through the development process right through to launch.

Forum Apprentice is part of the company’s wider training and development programme, which sees senior members of staff to share their knowledge, helping others to understand the challenges and opportunities of the wider events industry, as well as the strategy and goals of the Forum Experience.

Sarah Beall, Managing Director at Forum Events & Media, said: “Moving into 2023 the business is focused on growth, so I’m delighted to have Charlotte driving us forward into new territory. Developing our staff is also a key priority. We are proud that we have many employees who have been with us for a decade or more, but we are also a ‘young’ company with many ‘early careers’ individuals joining our teams as we continue to grow. We want to ensure that all new starters see a career path within Forum Events and the wider events industry.”

Charlotte Russell, Head of Business Development at Forum Events & Media, said: “I’m thrilled to be taking on this new role at such an important time for the company. In addition to strengthening our portfolio, we want to give all staff members the opportunity to invent a new revenue stream for the business, whilst learning new skills throughout the process. This approach gives everyone a chance to share in the goals of the company and stand out amongst their peers.”

B2B networking event accolade for Forum Events & Media

 960 640 Stuart O'Brien
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Forum Events & Media Limited, home of the Contact Centre & Customer Services Summit and Digital Customer Engagement Summit, has been named as the leading provider of Business Networking Events – UK for 2022 at the Business Concept B2B Awards.

The Business Concept launched the B2B Events Awards in 2021 to champion those involved in the B2B Event Management Sector who expedite Business to Business relationships in the UK and all over the world.

The Awards especially seek to recognise excellence in an industry that adapted so quickly in difficult circumstances during the pandemic, highlighting that “those involved in the B2B Sector are pioneers and delighted to embrace change”.

The B2B Events Awards cover all types of online and in person events and recognise those with the highest standards. To see the full list of winners and more information about the awards, visit https://www.thebusinessconcept.com/issues/b2b-event-awards-2022/.

Awards Co-Ordinator Laura O’Carroll, said: “I am proud to present our brand new B2B Event Awards programme this year. This arena is absolutely critical for business development, brand awareness, and the forging of strong relationships around the globe. I am also excited to see where our winners go to next within their careers. Congratulations!”

Sarah Beall, Managing Director at Forum Events & Media, said: “I’m so proud of our team and the for running such successful high-end events for their industry sectors, which cover everthing from Facilities Management and Security to eCommerce and Payments technology. To be awarded for the high standards of our face-to-face events is an amazing achievement and we are humbled to be recognised by our peers.”

Forum Events & Media continues to grow in 2023 with the launch of a new Dusiness Development department, which will look to strengthen the existing portfolio of events and also branch out into new sectors. All the company’s hybrid events comprise highly-focused pre-agreed meetings powered by bespoke matchmaking software that brings professionals together one-to-one, in addition to offering interactive seminars and valuable networking opportunities.

The format over one or two full working days ensures delegates will meet with credible solution providers who will be able to talk through requirements, concerns and obstacles, offering the best advice as well cost saving products.

For more information visit www.forumevents.co.uk.

Contact Centre & Customer Services Summit host unveils the business networking solution for the ‘new normal’

 960 640 Stuart O'Brien
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Forum Events & Media Group, organiser of B2B events including the Contact Centre & Customer Services Summit and Digital Customer Experience Summit, has successfully held its first virtual networking events – with over 550 individual meetings taking place within the security industry over the course of two days via virtual events.

With live events unable to take place for the foreseeable future due to the COVID-19 pandemic, Forum has expanded its cutting-edge proprietary software to create a new interface with live video meetings. This has allowed the company to create a virtual Forum platform, taking the events experience virtual. These events allow procurement executives to source new solutions, and give suppliers the opportunity to discover new clients – and ultimately, keep industries talking.

Forum’s first virtual events were the Total Security Summit and the Security IT Summit, which both match procurement professionals with suppliers for a series of pre-arranged meetings. The Summits attracted security and cyber security professionals from the likes of Amazon, Asprey London, Associated British Foods, BNP Paribas, Department of Work & Pensions, Essex County Council, HSBC, JP Morgan, Legal and General, London Stansted Airport, Manchester Airport Group, Matalan, Marriott International, National Trust, NatWest Markets, Pret A Manger, Royal Mail, Sodexo, Tesco Mobile, United International Pictures, ViacomCBS and many more.

In addition to the virtual meetings, delegates had the opportunity to ‘attend’ streamed webinar sessions hosted by industry experts.

“The COVID-19 pandemic and the lockdown restrictions associated with it have had a major impact on how we, as a nation, do business,” said Forum Events & Media Group Managing Director Sarah Beall. “Exhibitions are postponed, traditional conferences and networking events are on hold for the foreseeable future. But the wheels of commerce must keep turning and businesses need to connect, particularly during these unprecedented times as companies look for practical solutions to their challenges during the pandemic.

“Like many of our colleagues in the events sector, we have a goal to #GetBritainMeeting. The events industry is a £70 billion sector that employs 700,000 people and is currently on its knees, with no ‘go date’ yet from the Government about when we can host live events.

“The events industry is full of forward-thinking individuals who are more than capable of making controlled, organised events and exhibitions COVID-secure. But with no greenlight from the Government, we cannot sit back and wait. We are creative and innovative thinkers and, like many other events businesses, we have taken our events virtual.

“The success of our first virtual events has proved that business connections can still be made in an online environment. Over 550 meetings in two days shows the potential – and we’re looking forward to hearing back from our guests about the business deals that are made as a result of this event.”

Further virtual events are on the agenda at Forum, while going forward the company is also planning ‘hybrid’ events allowing delegates to choose whether they attend the events in person or via a digital option.

In addition, Forum Events & Media Group hosted two full-day conferences recently – the Hotel Designs LIVE event aimed at hoteliers, interior designers and architects; and the PA Life LIVE conference, which brought together Executive and Personal Assistants for a full day of learning. Both digital conferences also featured ‘supplier pitch’ sessions, allowing companies to present their products, services and solutions to the respective audiences. The Hotel Designs LIVE and PA Life LIVE digital conferences will return again in the autumn.