FREE DOWNLOAD: Digital Consumer Interaction Report
https://contactcentresummit.co.uk/wp-content/uploads/2017/10/IMImobile_logo.svg_.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?s=96&d=mm&r=gThe IMImobile Digital Consumer Interaction Report presents findings into the customer service experiences and expectations of 1,000 UK consumers.
Get inside the mind of today’s digital consumer and discover why 68% of consumers prefer messaging based customer service to phone or email.
Download the report to help you verify that how you communicate, deliver services and create experiences meets the demands of the modern digital consumer.