Kura becomes ‘largest independent outsourcer in the UK’https://contactcentresummit.co.uk/wp-content/uploads/2017/05/Kura-Logo.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?s=96&d=mm&r=g
Kura has announced the acquisition of Parseq Limited’s contact centre division and Stellar UK Limited and in doing so says it has become the UK’s largest independent Outsourcer, employing around 3,000 people and with sales of £75m.
These deals follow quickly on the heels of the announcement of a Joint Venture with Trident Investments based in Durban, South Africa, which currently services clients in both the UK and Australia and will be called Kura South Africa. It employs around 100 people and will invest significantly in both people and technology.
In terms of the Parseq and Stellar deals, Kura has acquired 3 additional contact centres in Sunderland, Hellaby & Glasgow and now operates from a total of 7 locations across the UK – which together with its offshore location and in combination with its software business Inisoft will provide services and solutions to over 50 clients across many industry verticals.
Brian Bannatyne, Kura CEO, commented “We are delighted to welcome all of the people in the Parseq & Stellar businesses to Kura. We are working hard to deliver our Vision of being Unrivalled in Developing People and our new employees will have a big part to play in this.
“There will be many positive changes across the business in the months and years ahead to bring this Vision to life. With these acquisitions we have significantly increased our scale and capability whilst still retaining the close relationships, flexibility and innovation that our clients need. We will now be focused on integrating everyone into the Kura culture.”