Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events

Posts Tagged :

robotics

NICE unveils global ‘Robotic Automation Community’

960 640 Stuart O'Brien

A new educational platform from NICE aims to provide resources and best practice sharing for customers, partners, system integrators and domain professionals across various industries.

With over 550 deployments, 500,000 robots in production and 16 years of RPA experience, NICE says its automation community members now have access to insights on RPA and NEVA (NICE Employee Virtual Attendant), as well as the latest innovations and trends in the industry.

By joining the NICE Robotic Automation Community, entry level employees as well as experts can learn how to harness the growth the industry is experiencing and cultivate their skills and careers.

Open to customers, partners, system integrators, as well as domain professionals, materials include short articles, how to videos, white papers, in-depth e-learning content for technical employees and consultants, as well as certification programs.

The community includes a forum that encourages discussions among peers and with NICE experts, enabling the sharing of best practices, guidelines and experiences that members can learn from and adopt in their own implementations.

NICE’s community is integrated with NICE Dojo, one of the largest global learning networks which enables users to easily access training assets and choose flexible learning paths to suit their individual and professional needs.

Barry Cooper, President, NICE Enterprise Group, said: “As the most established and experienced RPA vendor in the enterprise market, NICE is delighted to launch a comprehensive and engaging global community to drive collaboration and innovation among RPA professionals. The NICE Robotic Automation Community is the ideal platform to share in-depth experience and industry knowledge. Our innovative RPA technology is built to support the most complex process scenarios facing enterprises today. The RPA market is vibrant and dynamic, and we are excited to be contributing towards and shaping the industry on a global scale.”