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stella connect

INDUSTRY SPOTLIGHT: Transform your coaching with Stella Connect

960 640 Stuart O'Brien

With a majority of companies having fully or partially distributed workforces, keeping agents engaged and performing at their best is more important than ever. Stella Connect offers near real-time visibility into agent performance with integrated coaching workflows to drive agent improvement.

With response rates of up to 50% and near real-time feedback streams, team leaders can easily identify and act on meaningful coaching opportunities with their agents.

Stella Connect offers service teams a humanized, near real-time agent-level feedback platform, integrated quality assurance, and coaching that brings all of the relevant data points together.

Get visibility into agent performance, help agents and coaches develop in collaboration, and empower your team to deliver exceptional customer experiences with Stella Connect.

www.stellaconnect.com

INDUSTRY SPOTLIGHT: Stella Connect customer service feedback, coaching & QA

960 640 Guest Post

In an ultra-competitive market, how do brands deliver great customer experiences that set them apart from their competition? It all boils down to human touch. Today’s front-line teams have become a major driver of customer loyalty and retention. That’s why we’ve built a platform to help you empower your front-line team to deliver great exceptional experiences.

Stella Connect offers service teams a humanized, real-time agent-level feedback platform, integrated quality assurance, and coaching that brings all of the relevant data points together. Get visibility into agent performance, and empower your team to deliver exceptional customer experiences with Stella Connect.

Click here to book your demo.

Empower Agents to Deliver Exceptional Experiences

960 640 Guest Post

By Medallia

Create a motivated and engaged work-from-anywhere team that brings a human touch to every customer interaction. Get visibility into agent performance, identify coaching opportunities, and streamline your QA program with Stella Connect by Medallia. Start using the CX management tool your team actually likes, today.

Click here to find out more.

INDUSTRY SPOTLIGHT: Stella Connect

960 640 Guest Post

Stella Connect is the customer feedback and quality management platform built specifically for customer experience teams. Our intuitive platform makes it easy to harness agent-level customer feedback and deliver high impact coaching and QA programs, driving agent engagement and customer satisfaction.

With our all-in-one solution, Stella Connect empowers service-lead organizations to create motivated and engaged work-from-anywhere teams that bring a human touch to every customer interaction.

Learn how real-time agent feedback, 1:1 coaching, and streamlined QA through Stella Connect can help you provide top quality customer service, today.

Click here to book your demo today!