THE CONTACT CENTRE & CUSTOMER SERVICES SUMMIT IS DESIGNED TO BRING TOGETHER INNOVATIVE AND COMPETITIVE SOLUTION PROVIDERS WITH INDUSTRY PROFESSIONALS, TO BUILD BUSINESS RELATIONSHIPS THROUGH ONE-TO-ONE MEETING.
26th & 27th APRIL 2021
13th & 14th September 2021
The Contact Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
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- »Get ready for Get Connected 2021!
- »Why Mobile Chat Services are Key to Boosting Customer Experience
- »WEBINAR: Case Study – Remote working and your Contact Centre Operations
- »Working from Home: How Blurred Boundaries Affect the Contact Center
- »INDUSTRY SPOTLIGHT: Infobip global cloud communications platform
- »Introducing… The Contact Centre & Customer Experience Summit
- »Integration with existing business tools, the biggest blocker to improving Call Centre Operations
- »WEBINAR: Fast Track Your 2021 CX Service Strategy
- »INDUSTRY SPOTLIGHT: Infobip global cloud communications
- »The five common Contact Centre issues that can lead to losing customers
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’