Supplier Profiles - Contact Centre Summit | Forum Events

Supplier Profiles




We are leading Customer Management Outsourcing experts with 30 years experience From outsourcing of customer interactions and processes to customer experience consulting and technologies, our services are entirely focused on one goal: helping our clients to maximise the customer value.

Freshwork UK Ltd

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life.

FM Outsource

We provide customer care for the biggest UK brands. We use our decades of expertise to help our clients optimise processes and technology, maximise profit, and boost customer sentiment.

Premier CX

We are an independent creative agency specialising in helping contact centres optimise their customer experience across all channels.


Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences.

Silver Partners