We are leading Customer Management Outsourcing experts with 30 years experience. From outsourcing of customer interactions and processes to customer experience consulting and technologies, our services are entirely focused on one goal: helping our clients to maximise the customer value.
We are an independent creative agency specialising in helping contact centres optimise their customer experience across all channels.
Previous 2021 Suppliers
8×8 in partnership with EveryCloud are transforming the way businesses communicate with the only all-in-one contact centre, voice, video meetings, team chat and embeddable communications platform.
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life.
Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels.
Verint is a passionate community working relentlessly to discover new possibilities in customer engagement and workforce management technology. We’ve been the industry pace setter for over 25 years.