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GOLD Partners

Avoira

Avoira Contact Centre solutions resolve the challenges facing contact centre’s today. Our AI driven real time voice analytics dramatically improve efficiency, compliance, retention, customer satisfaction, upsell and wrap up time.

Freshworks

At Freshworks, we believe that traditional customer support and experience software is clunky, expensive and not focused on how you can wow your customers with the ultimate service and experience.

Genesys®

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel.

IMImobile

IMImobile is a communications software provider whose solutions enable enterprises to automate digital customer communications and interactions to improve customer experience and reduce operating costs.

Infobip

Infobip is a global leader in omnichannel communications, helping brands create meaningful relationships with their customers, at scale.

Our customer engagement platform powers a broad range of solutions, messaging channels, and tools for advanced customer engagement, authentication, security, support, and retention.

Matrix247

Matrix247 is a UK leading supplier of omnichannel, AI and workforce management software with a background in telephony solutions, wholesale mobile phone & business mobile data bundles and broadband.

NICE Ltd 

When the world’s leading companies want to improve business performance, increase operational efficiency, prevent financial crime, ensure they’re fully compliant or enhance their safety and security, they talk to NICE. https://www.nice.com/

Puzzel 

Puzzel is the leading European CCaaS provider. Puzzel offers a native cloud, fast to deploy Customer Service Platform. Our Platform consists of a fully integrated omni-channel and artificial intelligence enabled solution, advanced email Ticketing and Workforce Management.

Syniverse Technologies

Syniverse is the world’s most connected company. With a network that reaches billions of people and securely sends millions of messages every minute, some of the most-recognized brands on the planet rely on us.

Synthetix

“Conversational Customer Engagement powered by AI.
Delivering Automated and agent-assisted CX channels.”

VeriCall Ltd

As a BPO, VeriCall offers a unique blend of AI, automation and mobile and digital technologies that, combined with our proven operational expertise and flexible 24/7 service delivery model, helps companies to accelerate their outsourcing strategies.

Silver Partners