• Covid-19 – click here for the latest updates from Forum Events & Media Group Ltd

Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events Contact Centre Summit | Forum Events

GOLD Partners


Avoira Contact Centre solutions resolve the challenges facing contact centre’s today. Our AI driven real time voice analytics dramatically improve efficiency, compliance, retention, customer satisfaction, upsell and wrap up time.

Content Guru

Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning storm® platform.


When the world’s leading companies want to improve business performance, increase operational efficiency, prevent financial crime, ensure they’re fully compliant or enhance their safety and security, they talk to NICE. https://www.nice.com/


Natural language voice bot technology, providing call centres with the solution to complex dialogues across omni-channels. Delivered 10x faster and ready to deploy; the best in Voice Powered Automation.

Syniverse Technologies

Syniverse is the world’s most connected company. With a network that reaches billions of people and securely sends millions of messages every minute, some of the most-recognized brands on the planet rely on us.


Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use.


Woven is a leading outsourced contact centre, customer management and BPO service provider with global capability delivered through local expertise. We’re on a journey from cost reduction to value creation.

Silver Partners