- 55% of customers repeat themselves due to noise.
- £0.21 per call lost to extended handling times.
- 38% of FCR failure is due to agent mistakes
The Solution:
IRIS Clarity eliminates unwanted background noise, ensuring crystal-clear conversations for agents and customers.
The Benefits:
- Cut operational costs by reducing miscommunication.
- Boost your cx, ax, compliance, inclusivity
- Avoid expensive headsets and soundproofing costs.
Hear the difference and transform your contact center today: iris.audio/clarity
