
Remove background noise at every stage of your call journey
IRIS Clarity uses advanced AI to eliminate unwanted background noise in both live and recorded customer conversations—leaving only crystal-clear speech.
IRIS Clarity uses advanced AI to eliminate unwanted background noise in both live and recorded customer conversations—leaving only crystal-clear speech.
Every patient interaction is a goldmine of insight — if you can access it. Hear is a conversation intelligence platform that transforms
Customers today expect more than answers; they expect resolution. And increasingly, they expect it to happen inside messaging and chat
The Solution: IRIS Clarity eliminates unwanted background noise, ensuring crystal-clear conversations for agents and customers. The Benefits: Hear the difference
With consumers increasingly turning to X, Instagram, Facebook, and TikTok for support, brands are under pressure to respond rapidly and
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Each month on Contact Centres Briefing we’re shining the spotlight on a different part of the customer care market –
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At Kerv, we are an established Genesys elite partner, and the longest standing Genesys Cloud partner in EMEA with the
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Launch customer support voice agents in just 3 weeks with Synthflow. Deliver human-like conversations to your customers with ultra-low latency under
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A global study has highlighted what it calls an urgent need for unified cyber crisis management, as most organisations fall
Implementing an AI Knowledge Base can take your traditional help centre from ordinary to extraordinary. Reducing contact centre calls and
Don’t worry if you missed this week’s first Contact Centre & Customer Services Summit of 2025, the next event takes place on
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Mark Connell
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01992 3740583
m.connell@forumevents.co.uk