We are not the technology; we are the process that sits in front of it. Darwin removes the pain from buying business technology at every step. We deal directly with sales teams, so you get a streamlined buying process. From discovery to delivery, gain free, impartial advice and a rock solid qualification process that inform your choices of technology, vendors and solutions.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more information visit www.freshworks.com.

Gnatta is a leading CCaaS solution working with some of the country’s biggest brands to make their call centres more efficient, and more effective.

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 24 countries.

Noon Dalton is a Global Business Services provider, offering customer experience (CX) and back-office support. We create customized, tech-enabled teams that deliver exactly what you need, when you need it.

We are Contact Centre CX specialists. We add the human touch to your tech. Aiming to enhance every customer’s journey, we support you with a digital-first approach across all touchpoints. From chatbots and live chat to IVR and your website, we design dynamic conversations and produce simple, cost-effective videos transforming customer engagement and experience.

Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy.

Rapid Phone Center is a GOLD award-winning call center revolutionizing how businesses conduct their customer acquisition, service, and support programs worldwide. Since 2016, we’ve been the premier experts in the field, boasting omni-channel support across five international locations.

Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Genesys, Verint, Twilio and Google, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.

Symity, award-winning Microsoft Solutions Partner Modern Work, are one of the world’s most experienced and efficient enablers of complex Microsoft Teams Phone, Microsoft-certified Contact Centre and Microsoft Teams Rooms solutions.

Verint is a passionate community working relentlessly to discover new possibilities in contact centre and customer engagement technology. We’ve been the industry pace setter for over 25 years, with significant experience and deep accumulated knowledge from processing nearly 10 billion interactions per year.