THE CONTACT CENTRE & CUSTOMER SERVICES SUMMIT IS A HYBRID EVENT DESIGNED TO BRING TOGETHER INNOVATIVE AND COMPETITIVE SOLUTION PROVIDERS WITH INDUSTRY PROFESSIONALS, TO BUILD BUSINESS RELATIONSHIPS THROUGH ONE-TO-ONE MEETINGS.
VIRTUAL ATTENDANCE OPTIONS ARE AVAILABLE
25th & 26th April 2022
Radisson Hotel & Conference Centre London Heathrow
12th & 13th September 2022
Radisson Blu Hotel Manchester Airport
The Contact Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
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- »UK National Contact Centre Awards open for 2022 nominations
- »Personalisation should be harnessed for better customer communication in 2022
- »Movers & shakers: Talkwalker’s top 10 brands of 2021
- »WEBINAR REWIND: A digital-first strategy for customer engagement
- »Contact Centre & Customer Services Summit – Register now for April’s event!
- »Do you specialise in Agent Coaching & Monitoring? We want to hear from you!
- »DOWNLOAD: The future of workforce engagement in the contact centre
- »EvaluAgent and Puzzel form strategic alliance to strengthen growth and support shared product visions
- »WHITE PAPER: Transform Customer Service with Next-Gen Knowledge
- »INDUSTRY SPOTLIGHT: Talkwalker consumer intelligence acceleration platform
- »Do you know what’s missing from your CX strategy?
- »WHITE PAPER: Video in the contact center – How to future-proof your CX
- »INDUSTRY SPOTLIGHT: VeriCall Ltd
‘The event was well organised and I managed to speak with and connect with various suppliers to learn about their new products.’
‘Truly enjoyed my time during the summit, the advice and assistance by various suppliers was brilliant. Well done to all involved and looking forward to the next one.’
‘The first time we have attended and it will not be the last, a really efficient use of my time. Great meetings and a really friendly vibe, well done!’
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’