Join us in October at the CX Solutions Summit, where top speakers such as Gareth Bray from Premier CX will be sharing their experience and knowledge – We have only 5 delegate places left!
17th of October
Hilton London Canary Wharf
Your pass is completely complimentary – ⭐ Book online here ⭐
This free event provides an opportunity for you to source the solutions you need for your upcoming projects, via a series of 1-2-1 meetings with suppliers.
OPENING PRESENTATION – 8:45AM – 9:20AM
“Why the UK lags behind on WhatsApp for Customer Experience, and what can be learned from the most successful global deployments”
WhatsApp has been transformative for businesses globally, changing the way that companies interact with their customers. Multiple case studies have shown results such as 35% savings in overall call centre costs, 2x agent efficiency improvements and 82% increases in CSAT scores. So why is the UK behind this trend?
- The challenges businesses face and how WhatsApp can address them
- How the rest of the world is using WhatsApp
- Real world impacts of deploying WhatsApp
- Reasons the UK is behind the global trend
- How we can catch up
Presented by: Gareth Bray, Business Development Director – Premier CX
Click here to view the full seminar programme
Are you ready to join us? Register your complimentary place HERE
For more information about the event please contact me here.
