28th & 29th April 2025
Radisson Hotel & Conference Centre London Heathrow
8th & 9th September 2025
Hilton Deansgate, Manchester
Search
Close this search box.
SPS
airwallex-advert
SPS
airwallex-advert

If you specialise in Web Self Service/Chat solutions we want to hear from you!

Each month on Contact Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in October we’re focusing on Web Self Service/Chat solutions.

It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.

So, if you’re a supplier of Web Self Service/Chat solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Mark Connell on m.connell@forumevents.co.uk.

Here are the areas we’ll be covering, month by month:

Oct – Web Self Service/Chat
Nov – Display Boards
Dec – CRM
Jan – Agent Coaching & Monitoring
Feb – Analytics
Mar – Call Centre Technology
Apr – Automated Customer Satisfaction

May – Social Media
Jun – Artificial Intelligence
Jul – Virtual Call/Contact Centres
Aug – Training & Development
Sep – Knowledge Management

For more information on any of the above, contact Mark Connell on m.connell@forumevents.co.uk.

YOU MIGHT ALSO LIKE

Leave a Reply

Your email address will not be published. Required fields are marked *