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INDUSTRY SPOTLIGHT: The benefits of offshore outsourcing

We live in a connected global village and businesses are expanding their search for expertise beyond their country’s borders to benefit from global business services. Offshore outsourcing benefits businesses by allowing them to relocate office jobs to countries with lower labor costs but equal expertise, like South Africa.

Benefits of offshore outsourcing

Reduce capital costs

We take responsibility of workspace, equipment and human capital

Turn fixed costs into variable costs

We reduce your costs almost immediately through measurable sales, service optimization and tailored operating-model integration

Increase efficiency

We are at the top of our game. Gain access to our expertise, knowledge and passion for the industry

Cater to changing customer demands

We mitigate risk by anticipating changing customer demands and requirements

Why South Africa?

Many Global Businesses have chosen South Africa to be part of their service delivery model partnering with one of the numerous businesses that operate from this No 1 BPO destination. Awarded the most favoured Customer Experience delivery location in 2021 (Ryan Strategic Advisory Front Office BPO Omnibus Survey), after 3 consecutive years in 2nd place, combined with a strategic focus on BPO by the South African government, the country has established its reputation for delivering high quality, consistent services into international markets.

If you would like to know more, let’s talk?

Contact on hello@wearewoven.com or give us a call on 0333 103 7337.

www.wearewoven.com

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