Top tips for workplace recovery
Business continuity is critical for building resilience within your company by allowing you to work through a disruption and giving you time to recover. Most understand the need for business continuity, but it’s often seen as too expensive or time consuming to address, but this doesn’t need to be the case. IT and recovery specialist […]
Forum Insight: 10 ways to succeed at networking events…
Walking into an event room full of people you don’t know can be a scary experience. However, there are proven ways to conquer this fear and make networking an enjoyable and a useful process to do business. Here, we share 10 of the best practices to eradicate those networking nerves. Plan ahead: Try to obtain […]
Forum Insight: Savvy SEO tips for start-ups that won’t break the bank…
With 50 per cent of new businesses failing within five years, recent research has revealed that many small businesses are missing out on opportunities to market online due to a lack of digital knowledge. The research from 123 Reg found that 73 per cent said they did not advertise online and 42 per cent reported […]
Forums vs Expos – how to maximise your precious time out of the office…
With a majority of ‘expert’ advice on Expos being somewhat outdated or, like with many businesses, asserting too much emphasis on easy routes rather than methods that actually work, it’s no wonder people get frustrated and disconcerted when they are looking to effectively network and source new connections without it lessening quality time spent in […]
Guest Blog, Debbie Nolan: Cultivating customer engagement with social media…
The ubiquity of social media has changed the relationship between brands and consumers, government and citizens, and businesses and their suppliers at an unprecedented pace. Tech savvy, time poor consumers have now taken charge of how they get in touch with their favourite brands. This power shift means that organisations must embrace social media as […]
Industry Spotlight: PeopleTECH – how to get the most out of social media in contact centres…
The past decade or so has witnessed the astonishing rise of social media. It has changed the way we communicate with friends and family; how we consume news; how we share photos; how we look for a new job and much more – there are an estimated 1.65 billion active daily users on Facebook alone. […]
italk’s ‘proactive’ approach to workforce management…
Staff motivation and retention seem to be recurring challenges that a majority of call centres are faced with. This is why, at telecommunications company, italk, we have invested considerable time and energy in perfecting our sales technique and ensuring our managers really get the most out of their workforce. What does getting the most out of employees mean to us? We […]
