Contact Centre Masterclass: How to Turn AI into ROI and loyal customershttps://contactcentresummit.co.uk/wp-content/uploads/2022/03/Talkdesk-Apr-5th-2.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g
Advances in AI Automation through Conversational Artificial Intelligence are enabling companies to provide high quality customer service at scale while also helping call centres achieve significant cost savings.
But the AI topic has been around for years so how do you actually achieve the promise of Conversational AI in your contact centre today?
Join this session to learn about:
- The top use cases for AI and how they will help you re-imagine your agent roles and customer experience
- How to build your business case for AI to demonstrate the cost savings and growth that could be gained from investments
- See a live demonstration of the leading tools for Self Service, Insights and real-time Agent Assist to serve your customers better than ever before.
To provide a more personalised experience during the session, spaces are limited.