5 Minutes With… Jay Patel VP & GM, Webex CPaaS at Cisco
In the latest instalment of our contact centre industry executive interview series we spoke to Jay Patel, VP & GM at Webex CPaaS at Cisco, about the firm’s latest technologies, keeping up with changes in customer behaviour and the opportunities that presents, and the rise and rise of conversational commerce… Tell us about your company, products, […]
Are you frustrated by the lack of collaboration between the big tech companies and their workplace technology?
By Rob Quickenden, CTO, Cisilion Well, all that is about to change when it comes to workplace collaboration. Microsoft might dominate with Microsoft 365 and Teams, but there are still many companies that have huge investments in other meeting platform technology like Cisco Webex and Zoom. For years Cisco dominated enterprise video, but since the […]