8th & 9th September 2025
Hilton Deansgate, Manchester
6th & 7th May 2026
Radisson Hotel & Conference Centre London Heathrow

WEBINAR: Case Study – Remote working and your Contact Centre Operations

By Diabolocom The onset of national lockdowns’ in 2020 means that organisations with contact centre operations had to respond and adapt to the previously unchartered territory of an almost wholly remote workforce. Business continuity plans were dusted off the shelf and new ways of working had to be established over-night. Most organisations already had some capability […]

Meet with Diabolocom at the Contact Centre & Customer Services Summit!

There’s only a few weeks left until the Contact Centre & Customer Services Summit! Let’s take advantage of this virtual event to enhance your customer interactions! Diabolocom‘s 100% cloud software can be integrated to your CRM in only a few minutes. Self-service, personalized messages, post-call workflows, … Are you ready to set up the best strategies […]