Domestic & General creates 150 new jobs at refurbished site

Specialist warranty provider Domestic & General has created 150 new jobs after unveiling a £3.4 million revamped office in Nottingham. The refurbishment follows the opening of a new base near City Gate East, together employing over 850 members of staff. The expansion will take the company’s headcount to 1,000 people. Over 16 million people in […]
Industry Spotlight: Finding the ‘perfect fit – the psychology of contact centre recruitment…

Brona Ratcliffe, head of contact centres HR at Domestic & General, oversees more than 900 employees at the company’s Nottingham-based contact centre. Domestic & General employs more than 2,500 employees in the UK and, last year alone, handled eight million calls, spending three billion hours on the phone. Here, she explains how Domestic & General […]