8th & 9th September 2025
Hilton Deansgate, Manchester
April 2026 to be confirmed
Radisson Hotel & Conference Centre London Heathrow
Search
Close this search box.

Forum Events goes virtual for B2B meetings

Forum Events and Media Group, organiser of face-to-face meetings-based events like the Contact Centre & Customer Services Summit, is launching a series of new Virtual Forums. For over 20 years Forum has been bringing together procurement decision-makers with suppliers for pre-arranged meetings and networking at its Forums and Summits. These events have generated £millions of […]

New management team at Forum Events

Forum Events – the company behind the Call Centre & Customer Services Summit – has a new management team to take the business forward. Longtime Managing Director Sarah Beall (pictured) has joined the Board of Directors, sitting alongside Finance & Operations Director, Gill McCaughay, and New Business Director, Gill Woods. Erstwhile Chairman Paul Rowney – […]

Top tips for workplace recovery

Business continuity is critical for building resilience within your company by allowing you to work through a disruption and giving you time to recover. Most understand the need for business continuity, but it’s often seen as too expensive or time consuming to address, but this doesn’t need to be the case. IT and recovery specialist […]

Forum Insight: 10 ways to succeed at networking events…

Walking into an event room full of people you don’t know can be a scary experience. However, there are proven ways to conquer this fear and make networking an enjoyable and a useful process to do business. Here, we share 10 of the best practices to eradicate those networking nerves. Plan ahead: Try to obtain […]

Forum Insight: Business-proof your company and personal social media…

Of course, garnering a substantial social media following is important to all industry professionals and companies as a whole; however, a select few are still not implementing the basics to optimising their social presence. More than likely, your profiles will be the first thing new users look at to find out more information, and often dictate how your business, […]

Forums vs Expos – how to maximise your precious time out of the office…

With a majority of ‘expert’ advice on Expos being somewhat outdated or, like with many businesses, asserting too much emphasis on easy routes rather than methods that actually work, it’s no wonder people get frustrated and disconcerted when they are looking to effectively network and source new connections without it lessening quality time spent in […]

Forum Insight: Tactics to improve your email marketing campaigns…

Although many in the marketing profession have publicly declared the platform of email to be a thing of yesteryear, it’s still evident that a majority brands and sales departments are keen to adopt an effective strategy that will connect an audience and spread the intended message. Taking a standard template, filling in the blanks and […]

Forum News: 5 successful negotiation tips to implement at industry events…

Making the most of any time spent out of the office, and ensuring the meetings you partake in are as effective as possible, involves the expert ability of negotiation, which can make the difference between triumph and disappointment with what you set out to achieve. Look, Listen & Learn: If you talk too much, you […]

Forum News: The hidden costs of exhibiting at trade shows…

Without the knowledge of other costs involved, the £2000 stand you’ve just booked at your industry trade show looks like a really inexpensive way of generating new business. But is it really justifiable? Assuming you have just bought a stand and shell scheme, you will still need to consider the following costs: Show services such […]