BA to ‘outsource more than 1,000 UK call centre jobs’…
A spokesman for British Airways (BA) has confirmed that the airline is considering outsourcing its UK contact centre operations in a bid to reduce costs at its Manchester and Newcastle sites. Branded “a slap in the face” to its employees by the trade union, Unite, BA – owned by International Airlines Group – has reportedly already asked outsourcing firms to assess the two call centre sites […]
RSVP launches ‘Artists’ division at new Manchester site…
The outsourced call centre company RSVP has introduced its in-house actors agency, RSVP Artists, to the recently opened MediaCityUK site in Manchester. The company, which has been employing actors for the past 28 years at its London office, has extended the existing agency to its newly-appointed Manchester workforce that opened its doors in October. RSVP Artists will offer a wide range of talent […]
