8th & 9th September 2025
Hilton Deansgate, Manchester
6th & 7th May 2026
Radisson Hotel & Conference Centre London Heathrow

Third of subscribers cancel within the first 24 hours

Nearly one-third of all active churn happens in the first 24 hours – making this period a critical time for subscriber engagement and potentially causing a headache for those involved ion digital customer engagement. That’s according to the 2022 Subscription Performance Benchmark Report from Piano, which analyses customer behaviour in publisher subscription environments, based on proprietary data from […]