28th & 29th April 2025
Radisson Hotel & Conference Centre London Heathrow
8th & 9th September 2025
Hilton Deansgate, Manchester
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What to expect at the Contact Centre & Customer Services Summit

The Contact Centre & Customer Services Summit which will provide you with a rare full working day of industry networking, learning and connection building – Will you be joining us?

Taking place on 9th & 10th September at the Hilton, Deansgate Manchester, this unique event will give you the opportunity to meet with new suppliers who can help with your upcoming plans and projects.

The format of the event will be as follows:

Day 1 

08:00-08:45 Delegate Registration & Badge Collection  
  
08:45-09:30 Opening Presentation  
 
09:45-10:30 Seminar  

10:40-13:15 Face to Face Meetings  
 
13:15-14:15 Networking Buffet Lunch  
 
14:15-16:50 Face to Face Meetings  
 
17:00-17:45 Seminar  

19:30-20:00 Pre Dinner Drinks  

20:00-23:00 Evening Dinner  

Day 2 
 
07:30-08:45 Breakfast  
 
09:00-09:45 Seminar 
 
09:55-13:00 Face to Face Meetings  

13:00-14:00 Networking Buffet Lunch  

Book your FREE pass >>>


What’s included? – Your attendance is completely free and will include:

  • Your own personalised itinerary of 1-2-1 meetings with industry leading suppliers.
  • Attendance to our educational seminar programme – Further sessions TBA
  • Complimentary lunch and refreshments provided throughout the day
  • Multiple networking opportunities with fellow customer service professionals
  • Overnight accommodation
  • A gala dinner with entertainment
  • Personalised attendance options to suit your schedule

Please let me know below whether you will be joining us in September!

Click Here To Book Your Place

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