Contact Centre Summit
A highly focused event that brings together buyers and suppliers, the Summit consists of one-to-one business meetings, interactive seminars and valuable networking opportunities – in less than two days!
27th–28th April 2020
14th-15th September 2020
The Contact Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
- »TTEC win 2 top awards at the 2019 ECCCSAs
- »Millennials and Gen Zs ‘driving digital-first customer experience’
- »AWARDS: The ECCCSA winners revealed
- »Take your place at the Contact Centre & Customer Services Summit
- »Security IT Summit returns for summer 2020
- »TTEC and livePerson form strategic partnership to fuel AI-powered digital transformation for enterprises
- »80% of business leaders say Robotic Process Automation improves customer service
- »British businesses battle sophisticated security threats with old tools and misplaced spend
- »Your pass for the Contact Centre & Customer Services Summit awaits
- »Do you specialise in CRM for contact centres? We want to hear from you!
- »Sainsbury’s, M&S and more back Purple Tuesday customer service initiative
- »Contact Centre Automation: Best Practices for 2020
- »WHITE PAPER: How AI Improves Customer Experience
- »17 years at the heart of the contact centre community – Here’s why
- »SAVE THE DATE: Digital Customer Engagement Summit
Testimonials
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’
Partners & Supporters
