SPREAD OVER THE COURSE OF TWO DAYS, THE CONTACT CENTRE & CUSTOMER SERVICES SUMMIT IS DESIGNED TO BRING TOGETHER INNOVATIVE AND COMPETITIVE SOLUTION PROVIDERS WITH INDUSTRY PROFESSIONALS, TO BUILD BUSINESS RELATIONSHIPS THROUGH ONE-TO-ONE MEETINGS.
12th & 13th September 2022
Radisson Blu Hotel Manchester Airport
24th & 25th April 2023
Radisson Hotel & Conference Centre London Heathrow
The Contact Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
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- »CX pros focused on AI & automation investments
- »Microsoft unveils Digital Contact Center Platform
- »Third of subscribers cancel within the first 24 hours
- »Do you specialise in Training & Development for Contact Centres? We want to hear from you!
- »Disabled customers not sharing personal circumstances with retailers and services
- »In contact centres, every conversation matters. But what matters in every conversation?
- »The benefits of introducing bots into your business
- »Secure your place at September’s Contact Centre & Customer Services Summit
- »5 ways digital technology is improving the utility service experience
- »Do you specialise in Virtual Call/Contact Centres? We want to hear from you!
- »WEBINAR REWIND: Staff wellbeing and engagement in your contact centre: Why your business success depends on it
- »Consumers want more self-service options
- »Join the industry at the Contact Centre & Customer Services Summit this September
‘The event was well organised and I managed to speak with and connect with various suppliers to learn about their new products.’
‘Truly enjoyed my time during the summit, the advice and assistance by various suppliers was brilliant. Well done to all involved and looking forward to the next one.’
‘The first time we have attended and it will not be the last, a really efficient use of my time. Great meetings and a really friendly vibe, well done!’
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’