SPREAD OVER THE COURSE OF TWO DAYS, THE CONTACT CENTRE & CUSTOMER SERVICES SUMMIT IS DESIGNED TO BRING TOGETHER INNOVATIVE AND COMPETITIVE SOLUTION PROVIDERS WITH INDUSTRY PROFESSIONALS, TO BUILD BUSINESS RELATIONSHIPS THROUGH ONE-TO-ONE MEETINGS.
29th & 30th April 2024
Radisson Hotel & Conference Centre London Heathrow
The Contact Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
- »European Contact Centre & Customer Service Awards 2023 – The winners unveiled
- »DISPLAY BOARD MONTH: How to ensure a clear picture when it comes to choosing products and partners for you contact centre
- »Two thirds of digital experiences are damaged by outdated technology
- »Do you specialise in CRM for contact centres? We want to hear from you!
- »Cloud and cyber threats pushing European IT spending to $1 trillion next year
- »DISPLAY BOARD MONTH: Visualising success in the contact centre
- »Contact Centre & Customer Services Summit: Here’s what you need to know
- »How self-service could shape the future of customer experience
- »AI will enable contact centre agents ‘to become true brand guardians’
- »5 Minutes With… livepro CEO Brad Shaw
- »Do you specialise in Display Boards for contact centres? We want to hear from you!
- »Majority of customer data resides with IT teams
- »Chat and Web Self-Service: Reshaping customer service strategies
- »Contact Centre & Customer Services Summit: Registration now open for April’s essential event
- »Contact Centre Standards Framework unveiled by CCMA
MAIN SPONSOR
RELATED EVENTS
Testimonials
‘The event was well organised and I managed to speak with and connect with various suppliers to learn about their new products.’
‘Truly enjoyed my time during the summit, the advice and assistance by various suppliers was brilliant. Well done to all involved and looking forward to the next one.’
‘The first time we have attended and it will not be the last, a really efficient use of my time. Great meetings and a really friendly vibe, well done!’
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’
Partners & Supporters
