Join Kerv for a practical and insightful half-day event focused on the future of customer experience. Discover how AI innovation, real-world transformation stories, and live technology demonstrations are helping organisations redefine customer engagement.
Wednesday 14th October, Lowry Manchester, 09.30 – 13.00
Why attend?
- Hear from PureGym and NSPCC on their contact centre transformations
- Learn how PureGym overcame peak demand challenges through digital transformation, and gain practical insights and measurable outcomes that can be applied within your own contact centre.
- Discover how the NSPCC transformed its contact centre operations to provide faster, more effective support to children when they need it most.
- Experience the latest CX and CRM technology from Genesys and Microsoft
See a live demonstration of Genesys Cloud and Microsoft Dynamics 365, showcasing a personalised customer journey and the power of AI-driven customer experiences in real time.
