Each month on Call Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in October we’re focussing on Web Chat solutions.
It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.
So, if you’re a supplier of Web Chat solutions to call centres and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Gayle Buckland on g.buckland@forumevents.co.uk.
Here are the areas we’ll be covering, month by month:
Oct – Web Self Service/Chat
Nov – Display Boards
Dec – CRM
For more information on any of the above, contact Gayle Buckland on g.buckland@forumevents.co.uk.
