Contact Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
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Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
Getting to know you: Paula Constant, Woven CEO
960 640 Stuart O'Brien

With a creative workforce, tech know-how and a bespoke approach, Woven is…

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DCES
DCES
ecom
ecom
Third of subscribers cancel within the first 24 hours
960 640 Stuart O'Brien

Nearly one-third of all active churn happens in the first 24 hours…

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The benefits of introducing bots into your business 
960 640 Stuart O'Brien

By Woven We live in a fascinating period where almost every day technology is becoming a…

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For more information on advertising in Briefing, please contact:

Mark Connell

Portfolio Sales Manager
m.connell@forumevents.co.uk
01992 374083

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100