NICE has announced the launch of CXone Expert, following the acquisition of MindTouch Inc.,…
read more
The Contact Centre & Customer Experience Summit takes place on the 7th & 8th…
read more
In the latest instalment of our contact centre industry executive interview series,…
read more
By Freshworks Freshworks analyzed 107 million support interactions and it emerged that…
read more
By mGage When it comes to customer service, consumers expect speed, convenience,…
read more
Stella Connect is the customer feedback and quality management platform built specifically…
read more
What’s been your biggest contact centre work-from-home (WFH) technology challenge during lockdown? …
read moreFor more information on advertising in Briefing, please contact:
Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063
For more information on Briefing editorial, please contact:
Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100
With over 20 years combined experience, we bring companies together to synchronise into strong corporate partnerships. Our core values focus on delivering a premium service for our clients, with carefully tailored business connections, high calibre events and media platforms.
Visit our main site to view information on our other events.
Data Protection Policies Cookies Policy Terms & Conditions