Contact Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
Goodbye. And hello! Contact Centre & Customer Services Summit
960 640 Stuart O'Brien

We’ve just closed the doors on another super successful Contact Centre &…

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eTailing Summit: Get ahead in eCommerce
960 640 Stuart O'Brien

Would you like to join us at the eTailing Summit as our guest? It…

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Brits ‘divided’ on AI Virtual Assistant security
960 640 Stuart O'Brien

British consumers are deeply divided in their opinion of using virtual assistants via…

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Majority of UK workforce lacks basic cyber security training
960 640 Stuart O'Brien

Seventy-seven per cent of UK workers admit that they have never received…

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Mistakes employers make with Gen Z and how to avoid them
960 640 Stuart O'Brien

Generation Z are the cohort employers have least experience of, and so…

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For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100