Industry News - Contact Centre Summit

Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.

The Contact Centre & Customer Services Summit has gone VIRTUAL!

https://contactcentresummit.co.uk/wp-content/uploads/2019/02/Meeting-3.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g 30th July 2020 24th July 2020

By: Stuart O'Brien

30th July 2020

0

Due to the recent updates from the government, we have made the…

WEBINAR: Adapting to the changing business environment; the role people, platforms & partners play in your future operating model

https://contactcentresummit.co.uk/wp-content/uploads/2020/07/Ember-Adapting-your-operating-model-Webinar.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g 20th July 2020 21st July 2020

By: Stuart O'Brien

20th July 2020

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Thursday, July 23rd 2020 2.00 pm (BST) / 9.00 am (EDT) Register…

RPA: A key factor driving success in the COVID-19 era

https://contactcentresummit.co.uk/wp-content/uploads/2020/07/NICE-July-21st-2.jpg 960 640 Catherine Gurwitz Catherine Gurwitz https://contactcentresummit.co.uk/wp-content/uploads/2020/07/Catherine-Gurwitz-Circ-DP.png 17th July 2020 20th July 2020

By: Catherine Gurwitz

17th July 2020

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By Catherine Gurwitz (pictured), Product Marketing Manager, NICE Organizations around the world…

FREE EBOOK: Managing Contact Centre Homeworkers – 20 Quick Tips

https://contactcentresummit.co.uk/wp-content/uploads/2020/07/Sensee.jpg 960 640 Guest Post Guest Post https://secure.gravatar.com/avatar/abb249055208c7af4d35568e422dfd63?s=96&d=mm&r=g 16th July 2020 21st July 2020

By: Guest Post

16th July 2020

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Being a home worker will give you (as a Manager) a different…

COVID-19: A catalyst for change in the contact centre

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By: Guest Post

16th July 2020

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By Martin Taylor, Deputy CEO and Co-Founder, Content Guru When COVID-19 caused…

Attend the Contact Centre & Customer Services Summit virtually

https://contactcentresummit.co.uk/wp-content/uploads/2019/02/Meeting-3.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g 16th July 2020 21st July 2020

By: Stuart O'Brien

16th July 2020

0

Have you secured your place at the upcoming Contact Centre & Customer…

Do you specialise in contact centre Training & Development? We want to hear from you!

https://contactcentresummit.co.uk/wp-content/uploads/2018/08/Training.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g 16th July 2020 21st July 2020

By: Stuart O'Brien

16th July 2020

0

Each month on Call Centres Briefing we’re shining the spotlight on a different part…

For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100

Tweets by @CallCentreCSSum

Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.

The Contact Centre & Customer Services Summit has gone VIRTUAL!

WEBINAR: Adapting to the changing business environment; the role people, platforms & partners play in your future operating model

RPA: A key factor driving success in the COVID-19 era

FREE EBOOK: Managing Contact Centre Homeworkers – 20 Quick Tips

COVID-19: A catalyst for change in the contact centre

Attend the Contact Centre & Customer Services Summit virtually

Do you specialise in contact centre Training & Development? We want to hear from you!

More info