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Contact Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
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Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
Do you know what’s missing from your CX strategy?
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By Genesys Our team here at Genesys have been hard at work…

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TalkDesk
TalkDesk
EveryCloud
EveryCloud
INDUSTRY SPOTLIGHT: VeriCall Ltd
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VeriCall is a 100% UK-based call centre that has not only won…

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Level up in 2022 with these great online courses!
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Our selection of online courses tailored specifically for the contact centre sector…

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SAVE THE DATE: Contact Centre & Customer Services Summit 2022
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The next Contact Centre & Customer Services Summit takes place on the April 24th &…

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For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100