Industry News - Contact Centre Summit

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INDUSTRY SPOTLIGHT: Talkwalker consumer intelligence acceleration platform

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By: Stuart O'Brien

30th November 2021

0

Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive…

Do you know what’s missing from your CX strategy?

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By: Guest Post

26th November 2021

0

By Genesys Our team here at Genesys have been hard at work…

WHITE PAPER: Video in the contact center – How to future-proof your CX

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By: Guest Post

26th November 2021

0

By Vonage Putting your customers first by serving them on their channel…

INDUSTRY SPOTLIGHT: VeriCall Ltd

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By: Guest Post

26th November 2021

0

VeriCall is a 100% UK-based call centre that has not only won…

Do you specialise in CRM for contact centres? We want to hear from you!

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By: Stuart O'Brien

26th November 2021

0

Each month on Contact Centres Briefing we’re shining the spotlight on a different part…

Level up in 2022 with these great online courses!

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By: Stuart O'Brien

26th November 2021

0

Our selection of online courses tailored specifically for the contact centre sector…

SAVE THE DATE: Contact Centre & Customer Services Summit 2022

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By: Stuart O'Brien

26th November 2021

0

The next Contact Centre & Customer Services Summit takes place on the April 24th &…

For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100

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