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Contact Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
SAVE THE DATE: Contact Centre & Customer Services Summit
960 640 Stuart O'Brien

The next Contact Centre & Customer Services Summit will take place on April 26th…

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INDUSTRY SPOTLIGHT: Infobip global cloud communications
917 611 Stuart O'Brien

Infobip is a global cloud communications platform that enables businesses to build…

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WHITE PAPER: How to launch a call deflection strategy
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Download the RingCentral white paper on how to launch a call deflection…

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5 Minutes With…. Jabra EMEA North MD Nigel Dunn
960 640 Stuart O'Brien

In the latest instalment of our contact centre industry executive interview series,…

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Gayle Buckland
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01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
01992 374100