Contact Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Contact Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
SAVE THE DATE: Smarter Payments Summit 2020
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There’s a complimentary guest pass reserved for you to attend the Smarter…

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Contact Centre & Customer Services Summit – We need you!
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There’s a free guest place reserved for you at the Contact Centre…

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Contact & customer service centres: 2020 buying trends revealed
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Agent Coaching & Monitoring, Artificial Intelligence and Call Centre Technology top the…

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INDUSTRY SPOTLIGHT: ContactOne
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At ContactOne we believe in creating more successful conversations by using true…

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For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100