9th & 10th September 2024
Hilton Deansgate, Manchester
April 2025
Radisson Hotel & Conference Centre London Heathrow
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Call Centre & Customer Services Summit – Creating new business for 2018

Call Centre & Customer Services Summit

As you may know, the Call Centre & Customer Services Summit has been running for over 15 years. It’s a focused event based on creating new business and this winning formula has secured many contracts for our regular supporters.

We are taking the Summit to Manchester this September (18th & 19th September, The Hilton Manchester, Deansgate) and, although the format remains exactly the same, we will have an entirely new delegate list (available upon request).

All are Centre & Customer Service professionals, all are senior level decision makers – and they are all looking to source new suppliers.

Simple, but incredibly effective and offering a fantastic return on investment.

During over 40 previous events we have seen . . .

  • 1,400 suppliers attending to meet new clients
  • 2,600 call Centre & Customer Services buyers visiting to source new suppliers
  • 62,400 meetings scheduled between buyers and suppliers
  • 40 Gala dinners enjoyed by all
  • 12,000 cups of coffee drunk
  • 8,000 cookies eaten

Need more convincing? Here’s what previous event partners have to say about the event…

“Great Summit everything ran smoothly and I would definitely ‘recommend to attend’ for all interested companies in the industry” – Interactive/Genesys

“CCCS was an excellent and well organised event. The level of contacts and length of meetings were just right. We will be attending again” – Alternative

Please feel free to contact Gayle Buckland on 01992 374063 or email g.buckland@forumevents.co.uk if you would like further information.

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