28th & 29th April 2025
Radisson Hotel & Conference Centre London Heathrow
8th & 9th September 2025
Hilton Deansgate, Manchester
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Register now for Customer Service of the Year…

Customer Service of the Year is now open for 2018 entries! Head over to csoy.co.uk to see what the awards can offer you, including a detailed research report, personalised debriefs, and a true understanding of how your customers really feel about you. Plus, there’s an exclusive discount for Call Centre & Customer Service Summit attendees. […]

Another successful event for the Call Centre & Customer Services Summit

Taking place on the 18th and 19th April 2016 at the outstanding Radisson Blu Hotel, London Stansted, the Call Centre & Customer Services Summit returned for its 13th year this 2016. The event brought the industry’s most-sought after product and service providers, prominent industry influencers and senior decision-makers together for two days of ideas, inspirations, […]

Call Centre & Customer Services Summit: Bigger and better than ever!

Call Centre Summit

Call Centre & Customer Services Summit: Bigger and better than ever! With over 25 successful events under its belt; the Call Centre and Customer Services Summit is set to return bigger and better than ever this 2016 with an array of new delegates, increasingly innovative product and service providers and even more seminars packed into […]