The invite-only Contact Centre & Customer Services Summit provides the best experience for professionals who are looking to explore a diverse range of Contact Centre and Services solutions and connect with people in a highly focused and intimate environment.
Date: Monday 28th and Tuesday 29th April
Venue: Radisson Hotel & Conference Centre, London Heathrow
Featured Seminars:
- “AI-Driven Predictive Customer Service: Anticipating Needs with Data”
Wavenet - “Video Inside and Out with Premier CX and ESPO”
Rachel Stone-Browning, Head of Customer Experience | ESPOJo Pringle, Account Director | Premier CX - “Could automation be sending your customers to competitors”
Martin Brown, Managing Director | FM Outsource - “Conflict in the Workplace….Problem or Opportunity”
Simply Connect
Your complimentary pass includes:
- Attendance at our insightful seminar programme – listed above
- A personalised itinerary of meetings with leading Contact Centre & Customer Services providers
- Multiple networking opportunities
- Lunch and refreshments throughout
- Gala dinner with unmissable entertainment
- Overnight accommodation at the Radisson Hotel & Conference Centre London Heathrow
Places are limited! For more details or to secure your spot, simply respond to this email or register here >>
