5 Minutes With… Harriet Treadwell, Butternut Box
In the latest instalment of our contact centre executive interview series, we sat down with Harriet Treadwell, Head of Customer Love at Butternut Box, to talk about her company’s approach to CX, industry opportunities, challenges and career… Tell us a little bit about yourself and your career to-date. I head up the amazingly dedicated Customer Love […]
5 Minutes With… Jeremy Payne, Enghouse Interactive
As part of our ongoing executive interview series, we sat down with Jeremy Payne, International VP Marketing at Enghouse Interactive, to talk about customer interaction, market trends and the pace of change… Q: Tell us about your company, products and services. A:We develop customer interaction management solutions. Core technologies include contact centre, attendant console, predictive […]
5 Minutes With… Frank Sherlock, VP International, CallMiner
As part of our ongoing customer care executive interview series, we sat down with Frank Sherlock, VP International at CallMiner, to talk about its latest solutions, Brexit, AI, industry trends and what we can expect from 2019 and beyond… Tell us about your company, products and services. CallMiner empowers organisations of any size to extract […]
