Avaya appointed to drive dnata’s digital customer experience strategy…
The multinational customer technology company, Avaya, has been appointed by one of the world’s largest air services providers, dnata to become a strategic technology partner and develop its existing customer service digital transformation strategy. Avaya Private Cloud Services (APCS) will provide a ‘complete customer experience transformation solution’ to the parent company of Hogg Robinson and Travel Republic; creating a ‘personalised and seamless’ experience […]