INDUSTRY SPOTLIGHT: Gnatta independent SaaS customer communicationhttps://contactcentresummit.co.uk/wp-content/uploads/2021/04/Gnatta-Apr-6th.jpg 960 640 Stuart O'Brien Stuart O'Brien https://secure.gravatar.com/avatar/81af0597d5c9bfe2231f1397b411745a?s=96&d=mm&r=g
Gnatta is an independent SaaS customer communication company, catering for businesses of all sizes interested in maintaining consistently high standards and improving the efficiency and the effectiveness of their customer care.
Our staff have a long history running contact centres. This means that you’re working with people with a deep understanding for the problems you face, and an intuitive solution to help solve them. With full online and offline channel coverage combined with fully customisable automation/AI, our product suite is designed to work with your people, systems, and processes.
We have delivered unified communications and a single customer view to Superdrug, ASOS, OVO Energy, Gymshark and more.
Establishing effective customer care isn’t an easy fix – it’s a journey. Gnatta has a deep understanding of the changing and complex nature of modern communications and is set up to be a practical, long term partner.
If you’re interested in adding a truly holistic communication solution to your customer journey, get in touch for a no-commitment demo today.
Find out more at https://gnatta.com.