INDUSTRY SPOTLIGHT: Service advisor mental health and wellbeing
By Sabio Group Why it’s time to look inwards and unlock the potential of your number one asset in a post-Covid world – your contact centre staff. The growth of automation and self-service technology is helping organisations serve their customers in the way they want to engage. But have we stopped to consider the impact […]
5 Minutes With… Sabio Group’s Stuart Dorman
In the latest instalment of our contact centre industry executive interview series we spoke to Stuart Dorman, Chief Innovation Officer at Sabio Group, the customer experience (CX) digital transformation specialist, about the company, the ongoing challenges posed by COVID-19, industry opportunities, new technology and why voice will remain king… Tell us about your company, products […]
Virtual Experience – Brilliant CX begins here
Sign-up for CXNow, a Sabio content streaming series that focuses on the issues that drive brilliant customer experiences. We’ll show you a world where all repetitive and predictable tasks are handled by tech and processes that empower your teams to build more human customer connections, how the rise of the machines has super-boosted the potential of […]
