Centrelink move to privatise call centre condemned
Australian Human Services Minister Alan Tudge has announced that Serco Citizen Services, a subsidiary of Serco, would be contracted to help operate Centrelink’s call centre. But the public sector union has condemned the move to privatise the call centre as it would give Serco access to vast amounts of personal information. In a bid to […]
Webhelp creates 500 new roles in Sheffield
Webhelp has announced an additional 500 new roles, doubling the size of its Attercliffe site in Sheffield. The announcement comes 12 months after the company was awarded a contract from Serco, safeguarding its existing 600 staff. Commenting on the expansion, Anton Manley, chief operating officer at Webhelp, said: “We took over the Sheffield site just […]
