Webhelp has announced an additional 500 new roles, doubling the size of its Attercliffe site in Sheffield.

The announcement comes 12 months after the company was awarded a contract from Serco, safeguarding its existing 600 staff.

Commenting on the expansion, Anton Manley, chief operating officer at Webhelp, said: “We took over the Sheffield site just over a year ago and since then we have been really impressed by the site, its location, Sheffield itself and especially the great pool of talented people who have come to work for Webhelp.

“Webhelp is totally committed to the future of our business in Sheffield.

“We are investing money in the site and with this recruitment Sheffield will become one of the biggest and most important sites Webhelp has in the UK.”

The expansion was ‘due to increased business from a number of Webhelp’s existing clients.’

Roles created will include customer service, sales, collections and e-commerce and all positions will be permanent, offered on a shift basis.

Webhelp specialises in contact centre services for companies, sales and marketing services and payment management solutions.