WEBINAR REWIND: Staff wellbeing and engagement in your contact centre: Why your business success depends on it
Don’t worry if you missed MaxContact’s recent webinar about why improving staff wellbeing and engagement is more important than ever to ensure business success in your contact centre – you can now watch the entire session on-demand. With 72%* of contact centre workers saying they are burnt out or facing burnout, and the ‘great resignation’ […]
Guest Blog, Louise Roberts: The importance of staff engagement…
Louise Roberts is head of resources at RSVP. Based at the Docklands, London office, her role involves overseeing all areas of human resources, recruitment, facilities and social media. Starting her career on the phones 15 years ago, Louise has worked across many areas of the business, including as a PA and account manager. A significant […]
