Delegates – Booking Form - Contact Centre Summit

Based on your projects, please select the following products and services you wish to discuss

*

Agent Coaching and Monitoring
Agent Desktop Solutions
Artificial Intelligence
Automated Call Distributor
Benchmarking
Business Intelligence Solutions
Business Performance Improvement
Call Centre Technology
Call Guidance & Scripting
Call Handling
Call Recording
Case Management Software
Cloud Solutions
Cognitive Computing Systems
Contact Centre Audio
CRM
Customer Experience Surveys
Customer Insight collection & analysis
Customer Service Software
Display Boards
E-Commerce
FAQ Video
Headsets / Hardware
Home Working
I o T
I V R
In-Queue Marketing / Prompt Recordings
Intelligence
Interactive Voice Messaging
Knowledge Management
Location Intelligence Systems Spatial
Loyalty Programmes
Managing Omnichannel Interactions
Multi-Channel Comms/Integration
Multichannel Survey Tools
Mystery Shopping
Online Live-chat Systems
Outsourced Contact Centre Services
Payments or Payments Services
PCI Compliance
PCI DSS Legislation
Predictive Dialler
Predictive Routing Technology
Recruitment
SCA - Strong Customer Authentication
Secure Payment Solutions
Self Service
Service Quality Measurement & Monitoring
Single View of the Customer
SMS
Social Media Monitoring & Mgmt
Speech Analytics
Staff Incentives & Motivation
Staff Wellbeing
Telephone Systems
Text Analytics Software
Training & Development
Unified Communications
Video FAQ Answering
Virtual Call/Contact Centres
VoC Programms (voice of the customer)
Voice Analytics Technology
Voice Biometrics
Voice Quality Monitoring
Voice Self Service
VPN & Security
Web Presenter Technology
Web Self Service
Workforce Management/Optimisation

Further Information

Your booking includes:

Complimentary lunch, refreshments and seminars.

Once we have received your booking form we will confirm your attendance and send you regular emails up until the date of the event. If you have any questions, please call us on 01992 374087. We are a voicemail-free zone during office hours, and you will be able to talk to an event manager who will be delighted to assist you.

For a unique, tailored experience, we recruit national and regional solution providers based on the collective and individual needs and requests of our attendees. The sooner we receive your form, the sooner we can personalise this event to your requirements. Thank you for your booking.

Terms and Conditions*

I agree to the Terms and Conditions

YOUR ATTENDANCE AT OUR EVENTS IS FREE OF CHARGE; HOWEVER, DUE TO THE FACT THAT WE RESTRICT THE NUMBER OF ATTENDEES, A CANCELLATION FEE OF £500 FOR LIVE ATTENDANCE OR £250 FOR A VIRTUAL ATTENDANCE WILL APPLY SHOULD YOU CANCEL FROM 12/08/2021 AND YOUR ORGANISATION DOES NOT PROVIDE A SUITABLE REPLACEMENT. THIS CANCELLATION FEE WILL ALSO APPLY IF YOU DO NOT KEEP TO THE ITINERARY PLANNED, OR LEAVE THE EVENT WITHOUT GOOD REASON. BY ATTENDING, YOU ARE OPTING-IN TO RECEIVE FUTURE CORRESPONDENCE RELATED TO THIS EVENT AND YOUR INFORMATION WILL BE SHARED WITH THE RELEVANT SUPPLIERS ATTENDING. BY TICKING THIS BOX, YOU CONFIRM THAT YOU HAVE READ AND ACCEPTED THE TERMS AND CONDITIONS OF THIS BOOKING, AND UNDERSTAND THAT A CHARGE WILL APPLY SHOULD YOU CANCEL FROM 12/08/2021.
View our full terms and conditions here

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Contact Centre Summit - Live

Delegates – Booking Form

Should you be unable to attend, who would come as your replacement?

Based on your projects, please select the following products and services you wish to discuss

Further Information

More info?