The latest instalment of Sparkcentral’s Digital Masterclass 2020 webinar series looked at how different contact centre reporting is between asynchronous and synchronous teams.
The webinar featured expert guidance and opinion from:
- Lenne Hendrickx, Senior Data Engineer at Sparkcentral
- Göran van Hese, SVP Product at Sparkcentral
- Allyson Boudousquie, Vice President Digital Markets & Product Strategy at Concentrix
And don’t forget to sign up to the final webinar in the series here.