The longest running and largest awards programme in the European customer contact industry is OPEN and accepting nominations until Friday 17 July 2026.
Entering this prestigious awards programme is easy. This year the ECCCSAs will recognise organisations from across Europe that are leading the way in Operational Performance, Employee Experience and Customer Experience. The programme continues to include highly regarded categories such as Contact Centre of the Year, Most Effective Learning & Development Programme and Best Supporting Team, alongside introducing some new categories for 2026:
- Best Approach to Knowledge Management
- Best Workplace Environment
- Most Effective Management of a Hybrid Workforce
- Best Approach to Employee Development
Here are 5 reasons to enter this year:
- Thank and recognise your teams for their hard work and achievements
- Celebrate a significant period of progress or transformation
- Gain credible internal and external recognition
- Benchmark your operation against leading European organisations
- Take time to reflect on what has worked, what has improved and what sets you apart
The ECCCSAs are now accepting nominations online at www.ecccsa.com until Friday 17 July 2026.
Visit www.ecccsa.com for tips, advice, key dates and a list of the categories, judging criteria and more. It’s worth following the ECCCSAs on social media too. #ecccsa
