9th & 10th September 2024
Hilton Deansgate, Manchester
April 2025
Radisson Hotel & Conference Centre London Heathrow
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The Rise of the Robots: Can AI deliver happy customers?

Call Centre & Customer Services Summit

Register now for the Call Centre & Customer Services Summit and you’ll have the opportunity to meet with innovative suppliers, network with peers AND attend a series of seminar sessions.

All for FREE.

But register now as places are limited.

Gain valuable insight into new and upcoming trends and technology, with seminar sessions including:

  • How will cloud and data impact the predicted value of knowledge workers in the contact centre and create efficiencies – by Nicole Collister, CEO of Custerian
  • Rise of the bot, will it kill the phone? How can AI and robotics deliver happy customers? – by Jon Meredith, Head of Sales iContact, IFS-mplsystems
  • ‘Objection handling’ with the Telephone Assassin – Anthony Stears, MD, The Telephone Assassin

Your complimentary place at the Call Centre & Customer Services Summit also includes full hospitality, including all meals and refreshments, overnight accommodation and an invitation to our gala dinner with casino.

We have just 65 places available for senior call centre and customer services professionals, so register today to avoid disappointment.

Or contact Jade Stanford on 01992 374097 on j.stanford@forumevents.co.uk.

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