8×8 has been named by Gartner as a Leader in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide.
It’s the eighth year in a row 8×8 has been
“Companies using one technology platform for voice, video collaboration, team messaging and contact centre from a single vendor are realising tremendous business value that goes far beyond the sum of each individual solution,” said Vik Verma, Chief Executive Officer at 8×8, Inc. “We believe that Gartner’s recognition again this year validates our commitment to delivering innovation across the entire 8×8 platform to help organisations enhance customer and employee experiences and accelerate their business growth.”
With over 30 years of R&D innovation, 8×8 delivers communications solutions and enterprise-class APIs for global voice, chat, video, team messaging and contact centre from one cloud platform.
The company says its real-time analytics and intelligence allow businesses to harness actionable insights across interactions and channels so they can delight end-customers and outpace the competition. 8×8 says its solutions help companies transform communications, empower and unify the needs of the global, mobile workforce, and unleash productivity to maximize both employee and customer engagement.
In addition to being named a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide, 8×8 has also been positioned as a Challenger in the Gartner Magic Quadrant for Contact Centre as a Service, North America for the last four consecutive years.
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