We have a wide selection of online courses tailored specifically for the contact centre sector, enabling you to both amass new skills and improve existing ones in 2024 and beyond – start learning today!

These are specially-curated online courses designed to help you and your team improve expertise and learn new things.

The Customer Services online learning bundle provides you with over 50 courses, which cover all areas of both professional and personal development:

• Caring for Your Customers’ Needs Certification
• Consumer Rights Awareness Certification
• Customer Care Certification
• Customer Retention Certification
• Online Security Certification
• Managing and Improving Customer Service Process Certification
• Managing Emotions at Work Certification
• Identity Theft Awareness Certification
• Listening Skills Certification
• Managing Teams Certification
• Memory Enhancement Certification
• Mentoring and Coaching Skills Certification
• Mindful Listening Certification

And many more!

Find out more and purchase your ticket online here.

For just £99 (usually £149), you can share the courses with your colleagues over a 12-month period.

Additionally, there are a variety of bundles available on all spectrums;

• Personal & Professional Development
• Healthcare
• Sports & Personal Development
• Human Resources
• Customer Services
• Health & Safety
• Education & Social Care Skills
• Sales & Marketing
• IT & Personal Development

Book your courses today and come out of this stronger and more skilled!