9th & 10th September 2024
Hilton Deansgate, Manchester
April 2025
Radisson Hotel & Conference Centre London Heathrow
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Join us at the Digital Customer Engagement Summit this October!

Good news! This October’s Digital Customer Engagement Summit Summit is still going ahead as planned and we cannot wait to see you in person! The Summit has been unaffected by the recent government announcements, but we wanted to update you about the guidelines that we have put in place at the event;  – Plenty of space as […]

Virtual Experience – Brilliant CX begins here

Sign-up for CXNow, a Sabio content streaming series that focuses on the issues that drive brilliant customer experiences. We’ll show you a world where all repetitive and predictable tasks are handled by tech and processes that empower your teams to build more human customer connections, how the rise of the machines has super-boosted the potential of […]

Digital Customer Engagement Summit: Book your delegate place today!

As a professional within the customer engagement sector, we’d like to invite you to a small niche event that we’re hosting on the 13th October at Hilton London Canary Wharf. I understand that your time is precious and extremely limited – the Digital Customer Engagement Summit can save you time by allowing you to connect and network […]

SAVE THE DATE: Contact Centre & Customer Services Summit

You can now register for your complimentary guest pass to our hybrid Contact Centre & Customer Services Summit, which will be taking place on September 13th & 14th.  The Summit provides a platform for senior industry professionals and their suppliers – for one-to-one business meetings, learning and networking. Join us entirely for free and enjoy benefits […]

ON Festival: A people-first celebration – Register today!

ON Festival by Freshworks will host an exciting line-up of speakers who have pioneered the values that put people first in business. Coupled together with world-class entertainment, this event will leave you feeling energised, inspired and entertained. Together with over 5,000 business leaders from across Europe, ON Festival will explore the role you and your […]

Cyber Security: Data ‘re’-assurance in the age of GDPR

How do organisations know their data is secure? And how can companies ensure that a network breach won’t result in a loss of sensitive data? The consequences of a data breach are potentially disastrous for any organisation, so companies need to be reassured that their data is secure at all times in line with any […]

Content Guru secures partnership with Wavenet

Content Guru has unveiled a new partnership with prominent British managed-services provider, Wavenet, as part of its ongoing strategy of integrating with high-value partners in key markets. Content Guru and Wavenet’s new alliance is built upon a shared mission to deliver outstanding and transformational communications technology to organizations across the UK. With over 15 years’ […]

WEBINAR: Hyper-personalisation in financial services

21.05.2021 12:00 – 13:00 BST / 13:00 – 14:00 CET Click Here To Register Technology is changing the way people manage their money. Fintechs are disrupting the market with innovative new services that have raised the bar for seamless digital banking, accounting and insurance. But incumbent firms are now keeping pace, undergoing ambitious digital transformations […]

Digital Customer Engagement Summit: Everything you need to know

The Digital Customer Engagement Summit is designed to help and support customer service and IT/digital customer professionals like you. Taking place on the 13th October at the Hilton London Canary Wharf, this is a small event that allows you to network and build essential business connections with solution providers that can support you with your current […]

Do you specialise in Artificial Intelligence solutions for contact centres? We want to hear from you!

Each month on Contact Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in June we’re focusing on Artificial Intelligence solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today. So, if you’re a supplier of Artificial […]