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  • Learn from the best at next month’s Contact Centre Summit

    960 640 Stuart O'Brien

    Just a quick reminder to register your free place to next month’s Contact Centre Summit – a must-attend event for Call Centre professionals.

    Meet with suppliers to discuss your upcoming projects & network with peers. We will provide you with overnight accommodation, gala dinner, buffet lunches and refreshments throughout.

    Our seminar programme will provide you with key knowledge in various areas within the industry:

    “Preparing our contact centres for the future”Presented by Kate Law, Director of Membership & Learning, CCMA

    “Which is most important… Customer Vulnerability, Employee Well-Being or Agent Performance?”Presented by Ian Taylor, Head of Customer Experience, Avoira

    “Technology with a Human Touch”Steve McSherry, Country Manager, Daktela UK

    “Reinventing Customer Journeys”Presented by Nick Holme, Business Development Director, Konecta UK

    Join us on the 11th and 12th September – Hilton Deansgate Manchester where you’ll be able to source the solutions you need from our range of suppliers View our suppliers here.

    We have only five FREE places available, so secure your place here, as these will go quickly.

    AUTHOR

    Stuart O'Brien

    All stories by: Stuart O'Brien

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