From interaction recording to business intelligence, ZOOM International helps contact centres and back offices address compliance, service challenges, and create excellent customer experiences. Over 1,400 organisations around the world from multiple verticals like finance, healthcare, and telco trust ZOOM products for such daily tasks as voice, screen and video recording, quality management, e-learning, customer surveys, speech analytics, workforce management, and performance analytics.
ZOOM is a privately owned company in operation since 1999 with 11 offices worldwide.
Learn more at www.zoomint.com